Posts Tagged ‘frequently asked questions’

FAQs > Configuration > Accordion Settings

The Accordion feature give a unique look and feel to the WordPress FAQs plugin. It “rolls” or “opens and closes” a question and answer when the user clicks/hovers a question. There must be more than one question in a group to see the effect of this feature. As one question is opened, the current open one will be closed. Its beautiful!

Questions Bullet

This sets the color/style of the question bullets and the default is set to Black. You may change this to one of the colors listed below as a different color may fit in better with you website.

• Black
• Blue
• Green
• Orange
• Pink
• Purple
• Red
• Star
• White
• Yellow

Sliding Accordion

This is set to “Yes” by default which mean the accordion feature is automatically active on installation of the plugin. If you do not want to use the accordion feature then set this to  “No” to turn it off.

Active Question

When ‘Sliding Accordion’ above is set to ‘Yes’, this setting will become available. The question/item will open automatically when this is set. “1″. Enter “0″ to leave all closed. Any numeric value is a valid option that can be filled in the text field. So if you want the 10th question to be automatically opened, you’ll fill in “10″.

Sliding Event

The default option is “Mouse Click”. The other option is “Mouse Over”. This effect the event that triggers the opening/closing action.

You can embed all your approved FAQs (questions and answers) from all FAQ groups with a single shortcode.

With the WordPress FAQs plugin, you would surely want to allow your users to search the FAQs on your site. This is possible and there are two ways of doing this.

1. Control Group Search

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When you edit an FAQs group, you can specify whether the group should have a search box or not. If you set this to On, the group will automatically display a search box above the questions in the page.

Additionally, you can also specify whether a groups drop down menu should be displayed so that other FAQs groups in the database can be searched from that search box.

2. Embed a Custom Search Box

There is a shortcode for this which can be typed into the content of any post/page and it is also accessible in the TinMCE editor button from the FAQs plugin. See Embed a Search Box right here in the documentation.

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WordPress FAQs plugin v1.3.5 Release Notes

• ADDED: Multiple notification recipients with comma separated email addresses in ‘Configuration’.
• FIXED: Accordion in IE8
• ADDED: FAQ icon in TinyMCE editor to insert shortcodes
• ADDED: DS Windows DIRECTORY_SEPARATOR constant
• CHANGED: Change apply_filters(‘the_content’, “”) to wpautop()
• UPDATED: jQuery UI Accordion library has been updated.
• CHANGED: Use improved menu pages
• CHANGED: Icon to Mac OS X style
• ADDED: Redirect to save a group before adding any questions if no groups are available.

You can embed a separate FAQs search box into any WordPress post/page using the [wpfaqsearch] shortcode. This search box allows your users to search your FAQs for answers.

Parameters

• menu
  optional, default = 1
  The search box will show a drop down menu of all your FAQ groups. By making this value 0, the drop down menu will not be shown.
• group_id
  optional, default = null
  Specify a group by ID which will be search within.