Newsletter Config: Bounce Configuration

Newsletters > Configuration > General > Bounce Configuration

1. Subscriber Delete on Bounce

This setting takes either Yes or No value. Set it to Yes in order to delete a subscriber from your database immediately when an email to the specified subscriber has bounced back.

It depends on the ‘Bounce Count’ setting below. A subscriber won’t be deleted immediately if the bounce count is higher than 1 in the setting below.

2. Bounce Count

The default is set to 3. This is the number of times to bounce a subscriber before it is deleted. Must be a number 1 or more.

3. Admin Notify on Bounce

By setting this to Yes, the plugin will send you (the administrator) an email notification when a bounce notification has been received.

4. Bounce Receival Email

This is the address of the email alias that is used to recieve the bounced email

5. Bounce Handling Method

There are two types Email Piping (CGI) and POP/IMAP Email Fetch. The default is Email Piping (CGI).  This is the method to use to retrieve bounced emails.

We recommend that you use the POP/IMAP email fetch method because it is automated and doesn’t require extensive setup like the email piping method.

6. Check Interval

This option specifies how often how often¬† the should mailbox be checked for bounced emails. This option will only be visible if ‘POP/IMAP Email Fetch’ is selected.

7. POP Host

This is the host name that is used to check the email. The POP/incoming email host name is set to localhost by default. This option will only be visible if ‘POP/IMAP Email Fetch’ is selected.

8. POP user/email

This the email account that the bounced emails will be sent to. You will need to change this to the appropriate email address that you use. This option will only be visible if ‘POP/IMAP Email Fetch’ is selected.

9. POP Password

This is the password for the email account that you use for your bounce emails. This option will only be visible if ‘POP/IMAP Email Fetch’ is selected.

10. POP Port

This is the POP/incoming port number to connect to. It is set to 110 by default which is the standard setting. You may need to check with your service provider if this is a different value.

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